Effective Date: 29/06/2026

Welcome to Shivang Exports. Protecting your personal information is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, request quotations, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect different types of information including:

Personal Information

When you contact us or submit an inquiry, we may collect:

• Full Name
• Company Name
• Email Address
• Phone Number
• Country
• Shipping Address
• Billing Address
• Business Details
• Import/Export Requirements
• Product Preferences

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Website
• Referral Source
• Cookies and Analytics Data

How We Use Your Information

We may use your information for the following purposes:

• Responding to your inquiries.
• Preparing quotations.
• Processing business requests.
• Providing customer support.
• Improving website functionality.
• Enhancing customer experience.
• Managing export documentation.
• Sending product updates.
• Sending promotional emails (only where permitted).
• Preventing fraudulent activities.
• Meeting legal and regulatory requirements.

Business Communications

If you submit an inquiry or request a quotation, we may contact you through:

• Email
• Phone Calls
• WhatsApp
• SMS
• Video Meetings
• Business Communication Platforms

for order processing, customer support, and export-related discussions.

Cookies & Tracking Technologies

Our website uses cookies to:

• Improve website performance.
• Remember user preferences.
• Measure website traffic.
• Analyze visitor behavior.
• Improve marketing campaigns.

You can disable cookies through your browser settings; however, some website features may not function properly.

Data Protection

We use appropriate security measures including:

• Secure Servers
• Firewall Protection
• SSL Encryption
• Restricted Employee Access
• Regular Security Monitoring

Although we implement strong security practices, no online platform can guarantee absolute security.

Sharing of Information

We never sell or rent your personal information.

Information may only be shared with:

• Logistics Partners
• Courier Companies
• Freight Forwarders
• Payment Service Providers
• Government Authorities
• Customs Agencies
• IT Service Providers
• Legal Advisors

only where necessary for business operations or legal compliance.

International Data Transfers

Since Shivang Exports serves international customers, your information may be transferred to countries outside your place of residence for order processing, export documentation, logistics, or customer support.

Such transfers are carried out with appropriate safeguards wherever applicable.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill business obligations.
• Maintain customer records.
• Comply with legal requirements.
• Resolve disputes.
• Enforce agreements.

Once the retention period expires, the data is securely deleted or anonymized.

Third-Party Websites

Our website may contain links to third-party websites.

We do not control these websites and are not responsible for their privacy practices, content, or policies.

Users are encouraged to review the privacy policies of any third-party websites they visit.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to your personal information.
• Correct inaccurate information.
• Delete your personal data.
• Withdraw marketing consent.
• Restrict processing.
• Request data portability.
• Lodge a complaint with applicable authorities.

Children’s Privacy

Our products and services are intended for business customers and adults.

We do not knowingly collect personal information from children under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with the updated Effective Date.

Contact Us

For any questions regarding this Privacy Policy, please contact:

Shivang Exports

Email: info@shivangexports.com
Phone: +91 98822-31111
Address: E-74, Industrial Area, III – Phase, Sojat City, Rajasthan, India – 306104